an update from us

an update from us

UPDATE 10/05

Here are more news with regards to the delivery times for all overseas post. The reason for delays is because Royal Mail have switched to sea freight rather than air freight. 

  • USA: delays of 2-12 weeks
  • Australia: delays of 6-8 weeks
  • Brazil: delays of 6-8 weeks
  • Canada: delays of 6-8 weeks
  • Japan: delays of 6-8 weeks
  • South Korea: delays of 6-8 weeks

Please note that air freight has resumed for New Zealand.

Thank you

Cathy  

 

UPDATE 06/04

We have more news to share with you regarding sending our Happy Mags around the world. 

    • Delays can be expected in the USA, with delivery times now set at  4-14 weeks.
    • Australia's delivery times are now between 6 to 8 weeks.
    • UK post remains operational, albeit slower than usual.

Thanking you for your patience.  

UPDATE 31/03

Today, we received the news that Royal Mail are suspending all services to the following territories: India, South Korea, New Zealand, Russia, South Africa, Caribbean Islands, Peru, Lebanon amongst others. 

On top of that, mail to the USA is now going by sea freight rather than air so expect some delays. Finally, while all European post is operational, it is also facing slower delivery times. UK is completely fine, for now although it is slower than usual. 

We are working hard behind the scenes to figure out an alternative way for our subscribers to receive their new editions. We will be in touch as soon as we have an update for you.

UPDATE 28/03

Dear friends, 

I hope you are all keeping healthy and sane. 

I wanted to thank you for the amazing support you have shown us over the last two weeks. It's been heartwarming and humbling to see our Happy Mags fly away around the world and see how they are helping keep everyone at home entertained.

We are very fortunate to be able to work from home and therefore carry on making Happy Mags. We're currently busy putting together our Spring edition, which should be out in a couple of weeks. 

Many of our beloved independent stockists have online shops and we would encourage you to support them in any ways we can.

We are grateful to the brilliant team at Newsstand, who send our Happy Mags day in, day out. They have put in place a safe environment to continue doing so, with spaced packing stations, split shifts and masks and gloves for all handlers.

Our mail is delivered by Royal Mail and there are currently a few destinations that are on suspension (which you can see here). Post to the UK is operational but most international destinations will experience delays so please bear that in mind when ordering. We will keep you updated weekly on how things evolve. 

Thanking you HUGELY for your support and understanding. 

Stay well, 

Cathy x